About Gatwick Airport

Gatwick airport is the busiest single runway airport in the world, the second largest airport in the UK and the sixth busiest international airport in the world. Its development strategy for the future focuses on the airport's expansion as a single runway, two terminal airport, as it grows to handle around 40 million passengers a year, within the next ten years.

Gatwick has two terminals, the North Terminal and the South Terminal. The South Terminal is used by a variety of airlines while the North Terminal is mainly used by British Airways. However, these are only broad generalisations and it is essential to check which terminal a particular flight departs from or arrives at. The two terminals are connected by a free "transit" (light railway). The trip between the terminals takes about five minutes and the service runs at the same interval. Anyone with time to spare can freely take the transit and explore the other terminal. The South Terminal also has a satellite building, connected via a similar transit, but since this is beyond security it is only accessible by passengers.

Both terminals have bureaux de change, ATMs, shops, duty-free outlets, restaurants and bars. There is a post office in the South Terminal and an adjacent medical centre in Ashdown House offering vaccinations.
Shops include a music shop, a pharmacy, several clothing shops, a bookshop, a shoe shop, a sports shop, a gift shop, an electrical goods shop and a newsagents. Stamps are available from bureaux de change and from newsagents. Baby changing rooms are present at the airport and children's play areas are available free of charge for children aged between two and six years of age.
Follow this link to book and get information on Gatwick airport parking.

Left luggage facilities are available in both terminals. The Internet Exchange internet café (e-mail: ila@internet-exchange.co.uk) can be found in the International Departures Lounge where passengers can gain internet access, send e-mails, play computer games and receive computer training.

Special assistance is available for disabled passengers and those with special needs. For passengers with wheelchairs, there are ramps and/or lifts where necessary. Reserved seating is provided in the check-in areas and in the international departures lounges. Assistance is also available for drivers with special needs when parking at the airport.

If you need any help with your booking or have a question, you can call our UK-based customer contact centre on 0844 871 7431 and quote BS777.

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